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Cookies Policy
This Cookies Policy explains how Mateslots Casino uses cookies and similar technologies when you visit or use our website. It should be read together with our Privacy Policy and any other applicable website terms. This page is intended to provide clear, general information about what cookies are, why they may be used and how you can manage them.
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1. What are cookies?
Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device or remember information about a visit. Cookies can help a website work properly, remember selected preferences and provide information about how visitors use its pages.
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Some cookies are set directly by Mateslots Casino. Other cookies may be set by service providers that support website functions, security, analytics, communication or other digital services. These third-party providers may process information in accordance with their own policies and the arrangements applicable to the services they provide.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be combined with other information associated with your account, device or website activity. Where this occurs, we handle that information in accordance with our Privacy Policy and applicable Australian privacy requirements.
Similar technologies
We may also use technologies that perform functions similar to cookies, such as pixels, tags, software development tools, local storage and device identifiers. For simplicity, this policy uses the term cookies to cover cookies and these similar technologies unless a distinction is necessary.
2. Why we use cookies
Cookies may be used for several purposes. The cookies used on a particular page or service may change over time as the website develops, security requirements change or supporting providers are updated. In general, Mateslots Casino may use cookies to support the following activities:
- Operate essential website functions, including page navigation, account access and session management.
- Remember choices you make, such as language, region, display settings or cookie preferences.
- Support security, fraud prevention, responsible access controls and the protection of accounts and transactions.
- Maintain the reliability, performance and availability of the website and its features.
- Understand how visitors use the website, including which pages are visited and whether pages work as expected.
- Measure the effectiveness of website content, communications and promotional activity where permitted.
- Help provide relevant content or advertising, subject to your choices and applicable law.
- Identify technical problems, investigate suspicious activity and improve the user experience.
We do not use cookies to remove your responsibility for keeping your account information secure. You should continue to use strong, unique credentials, protect access to your devices and follow any security guidance provided on the website.
Essential cookies
Some cookies are necessary for the website to function. They may support account sign-in, security checks, navigation, game or service sessions, payment-related steps, preference storage and load balancing. Because these cookies support core functions, they may be placed or used when you access the website. If you block them, parts of the website may not operate correctly or may become unavailable.
Analytics and performance cookies
Analytics and performance cookies help us understand how the website is used. They may record information such as pages visited, approximate interaction times, general device or browser information and technical errors. We use this information in aggregated or otherwise appropriate ways to improve performance, content, navigation and accessibility. Where consent is required, these cookies will be controlled through the available preference tools.
Preference and functionality cookies
Preference cookies allow the website to remember settings and choices so that you do not need to enter them again during every visit. They can make the website easier to use and help maintain a consistent experience. Removing these cookies may mean that preferences are reset or that certain features need to be configured again.
Advertising and measurement cookies
Where used and permitted, advertising or measurement cookies may help us or our service providers understand whether promotional content is relevant and how visitors respond to it. These technologies may be used to limit repeated advertising, measure campaigns or support interest-based content. We will provide choices where consent or another legal basis requires them, and you may be able to control these cookies through our preference tool or your browser.
3. Cookie duration and third-party services
Cookies may be either session cookies or persistent cookies. Session cookies are generally removed when you close your browser. Persistent cookies remain on your device for a set period or until you delete them. The period can vary according to the purpose of the cookie, the settings of the provider and the way in which the website uses it.
Our website may include links, content, tools or services provided by third parties. These providers may use their own cookies or similar technologies. Their activities are not controlled by this policy. You should review the relevant third-party information before using a service or providing information through it. Third-party tools may include services used for website security, hosting, analytics, payment processing, customer support or communications.
We take reasonable steps to select and manage service providers appropriately, but we cannot guarantee that every third party will use cookies in exactly the same way as Mateslots Casino. If you have concerns about a third-party service, you should consult its privacy or cookie information and use the controls it provides.
4. Managing cookies and your choices
When you first visit the website, you may be shown a cookie notice or preference tool. This may allow you to accept optional cookies, reject them or select categories of cookies. Your choices may be stored so that they can be applied during later visits. If you clear your browser data or use another device or browser, you may need to make your choices again.
You can also manage cookies through your browser settings. Most browsers allow you to view, block, delete or restrict cookies. The method differs between browsers and devices, so you should refer to the relevant browser instructions. You may be able to configure your browser to alert you before cookies are placed or to refuse certain types of cookies.
- Open your browser or device privacy settings.
- Review the available cookie, site data or tracking options.
- Choose whether to allow, block or delete cookies.
- Repeat the process for other browsers or devices that you use to access the website.
Blocking or deleting optional cookies should not normally prevent you from browsing the website. However, blocking essential cookies may affect sign-in, account functions, security checks, gameplay, transaction steps or other services. Some preferences may also stop being saved. If a cookie tool and your browser settings provide different choices, the result may depend on the setting applied most recently or on the technical operation of the website.
Cookie choices are separate from marketing communication preferences. You may receive information about how to manage marketing messages through the relevant message or account settings. Opting out of marketing communications does not necessarily disable all cookies, and disabling cookies does not necessarily unsubscribe you from communications.
5. Privacy, updates and questions
Information collected through cookies may be personal information in some circumstances. Our Privacy Policy explains how information may be collected, used, stored, disclosed and managed, as well as the rights and choices that may be available to you. If you are located in Australia, you may have rights under applicable privacy laws, subject to relevant exceptions and requirements.
We may update this Cookies Policy when our website, technology, service providers, business practices or legal obligations change. Any updated version will be made available on this page, with the revised date or other notice where appropriate. We encourage you to review this page from time to time so you understand the current approach.
If you have a question about cookies, your preferences or the handling of information through the website, please use the contact or support options made available by Mateslots Casino. Do not include sensitive account or payment information unless it is specifically requested through a secure channel. We will consider requests in accordance with applicable requirements and may need to verify your identity before responding.
By continuing to use the website, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you. Where consent is required for optional cookies, your consent will be requested through the relevant notice or preference tool.
