Betting Rules

A wager is generally considered placed only after it has been submitted through the site and accepted by the relevant system. A confirmation message, transaction record or account history entry may be used to show that a wager was received. A request that is incomplete, interrupted, rejected or not recorded should not be treated as an accepted wager.

Before confirming a wager, check that the details are correct. Depending on the service, displayed information may include the game or event, selection, stake, possible return, odds, bet type, market, round or other conditions. Once accepted, a wager may not be changed, cancelled or withdrawn unless the relevant game rules or site terms specifically allow it.

The site may set or display minimum and maximum transaction amounts, account limits, game limits or other restrictions. These may vary by product, payment method, account status, promotional offer or legal requirement. The applicable amount is the amount shown to you at the time of the transaction. A wager that exceeds an applicable limit may be refused, reduced or handled under the relevant rules.

Technical interruptions and obvious errors

If a technical fault, communication failure, software error or other interruption affects a wager, the transaction may be reviewed. Where appropriate, the site may void, correct or settle the transaction according to the applicable game or betting rules. If displayed odds, results, balances or other information contain an obvious error, the site may correct the error and apply the terms that would ordinarily have applied.

Players must not take advantage of known errors, weaknesses or malfunctions. This includes using automated tools, unauthorised software, bots, collusion, tampering or other methods designed to obtain an unfair advantage. Suspected misuse may lead to a review, cancellation of affected transactions, account restrictions or other action permitted by the applicable terms.

Mateslots Casino supports fair play and encourages gambling as entertainment rather than a way to make money. Gambling involves risk, and there is no guaranteed strategy, system or result. Set a budget before you begin, use only money you can afford to lose, and avoid chasing losses by increasing your wagers or continuing for longer than planned.

• Decide how much time and money you can spend before playing.
• Take regular breaks and avoid playing when tired, upset or under the influence of alcohol or drugs.
• Never borrow money or sell possessions to fund gambling.
• Do not gamble to recover losses or solve financial difficulties.
• Use available account controls, deposit limits, time reminders or exclusion options where offered.
• Speak with a qualified support service if gambling is affecting your finances, relationships, work or wellbeing.

You may request information about safer gambling tools or ask for help with account restrictions. If you decide that you should stop gambling, contact the site through the available support channel and consider using an exclusion option. A player who is self-excluded or subject to an account restriction must not attempt to create or use another account to continue gambling.

Suspected fraud, collusion, money laundering, underage gambling, identity misuse or other prohibited conduct may be investigated. The site may suspend or close an account, refuse transactions, withhold activity pending review or take other action allowed by the applicable terms and law. Any action will be assessed using relevant account information, transaction records and security controls.

These Betting Rules may be updated from time to time to reflect changes to services, legal requirements, security measures or operating practices. The current version published on the site applies from the date it is made available, unless another effective date is stated. If you have questions about a wager or these rules, use the support option provided on the Mateslots Casino website.